Cookie Policy

This Cookie Policy explains how Lady Lucka Casino uses cookies and similar technologies on its website, including pages connected to the Lady Lucka Casino brand. It is designed to help you understand what cookies are, why they are used, and what choices you have.

By using the site, you agree that certain cookies may be placed on your device as described in this policy, subject to your browser settings and any cookie choices made through our site tools where available.

What Cookies Really Do

Cookies are small text files stored on your computer, phone, or tablet when you visit a website. They help the site remember information about your visit, such as your preferences, login status, security settings, and how you use pages and features.

Cookies do not usually identify you directly by name. However, they may be linked to your browser, device, or account activity, which can make them personal data under applicable privacy laws.

Similar technologies, such as pixels, tags, SDKs, and local storage, may also be used for related purposes. In this policy, we refer to all of these tools as “cookies” unless stated otherwise.

Why We Use Cookies

Cookies help keep the Lady Lucka Casino website working properly and make it easier to use. They also support security, help us understand traffic patterns, and allow us to improve content, features, and overall site performance.

In practical terms, cookies may be used to:

• keep you signed in during a session
• remember your settings and preferences
• support fraud prevention and account protection
• measure page speed, errors, and site performance
• understand how visitors use the site
• improve customer support and user experience
• deliver or measure relevant advertising, where permitted

Some cookies are necessary for the site to function. Others are optional and depend on your consent, where required by law.

The Key Types of Cookies We May Use

Essential Cookies That Keep the Site Running

Essential cookies are required for the website to work correctly. These cookies support core functions such as page navigation, secure logins, session management, fraud prevention, and access to restricted account areas.

Without these cookies, important parts of the site may not function as intended. Because they are necessary, these cookies are generally enabled by default and cannot always be turned off through our site tools.

Functional Cookies That Remember Your Preferences

Functional cookies allow the website to remember choices you make, such as language settings, region, browser preferences, or other customized features. These cookies make your experience more convenient and can help the site provide a more personalized visit.

If you disable functional cookies, some saved preferences may not be retained, and certain convenience features may reset each time you visit.

Performance and Analytics Cookies That Help Us Improve

Performance cookies collect information about how visitors use the website. For example, they may show which pages are visited most often, how long users stay on a page, whether error messages appear, or how users move through the site.

These cookies help us improve design, content, speed, and navigation. Analytics data may be collected in aggregated form, but in some cases it can still be associated with a browser or device.

Marketing Cookies and Advertising Tools

Marketing cookies may be used to track browsing activity across pages or services in order to deliver more relevant ads, limit repeated ad exposure, and measure the success of advertising campaigns. They may also help us understand whether a visitor came to the site from a partner, campaign, or referral source.

If you choose not to allow marketing cookies, you may still see ads, but they may be less relevant to your interests.

Session Cookies and Persistent Cookies

Some cookies last only while your browser is open. These are known as session cookies, and they are deleted when you close your browser.

Other cookies stay on your device for a set period or until you delete them. These are called persistent cookies, and they help the website remember you between visits.

The length of time a cookie remains on your device depends on its purpose and the settings applied by the cookie provider.

First-Party and Third-Party Cookies

First-party cookies are placed directly by Lady Lucka Casino. These are generally used to support site functionality, user preferences, security, and internal analytics.

Third-party cookies are placed by outside service providers that help us operate, measure, secure, or promote the website. These providers may include analytics vendors, payment support services, customer service platforms, fraud prevention tools, and advertising partners.

For example, third parties connected to site functions may support services involving payment methods such as Bank Transfer, MasterCard, and Visa processing environments. We may also work with providers that help deliver game content and technical services related to software studios such as Amusnet, PG Soft (Pocket Games), and Pragmatic Play. These third parties may use cookies or similar technologies subject to their own privacy practices.

How Cookies Support Security and Account Protection

Security-related cookies are used to help detect suspicious activity, maintain session integrity, prevent unauthorized access, and reduce abuse of website features. These tools are especially important on account-based websites where users may register, log in, claim bonuses, or contact support.

For example, cookies may help us verify that requests come from a valid session, identify repeated failed login attempts, or support anti-fraud systems designed to protect both users and the business.

How Cookies Improve Your Experience

Cookies can make the site faster and easier to use by reducing repetitive actions. Instead of asking you to re-enter the same details or settings each time, the site may remember selected information from a prior visit.

They may also help tailor content based on general usage patterns, such as highlighting pages users commonly return to or improving navigation for mobile visitors. This allows us to make better decisions about layout, speed, and usability.

Third-Party Services That May Set Cookies

We may use outside providers to support website operations. Depending on how you interact with the site, these providers may place cookies or use similar tools on our behalf.

These services may include:

• website analytics and traffic measurement
• cloud hosting and security monitoring
• payment and transaction support
• live chat tools
• email support systems
• marketing and campaign measurement
• embedded content or media features

When you use customer support features, such as chat or email contact through support@ladyluckacasino.com, related service providers may process technical information necessary to deliver those services.

Third-party cookies are governed by the privacy and cookie practices of the relevant provider, not just this policy.

Your Consent and Cookie Choices

Where required by applicable law, we will ask for your consent before placing non-essential cookies on your device. This typically applies to functional cookies, analytics cookies, and marketing cookies that are not strictly necessary for site operation.

You may be able to accept all cookies, reject certain categories, or adjust preferences through a cookie banner or settings tool presented on the website. Your choices can usually be updated later, subject to the tools available on the site.

Please note that withdrawing consent does not automatically remove all previously stored cookies from your browser. In some cases, you may need to delete them manually through your browser settings.

How to Manage, Disable, or Delete Cookies

Most web browsers let you control cookies through their settings. You can usually block cookies, delete existing cookies, or receive alerts before a cookie is stored.

The exact steps vary by browser, but settings are commonly found in the “Privacy,” “Security,” or “History” sections. If you use more than one browser or device, you will likely need to update settings on each one separately.

You can generally manage cookies by:

• deleting stored cookies from your browser history
• blocking all cookies
• allowing only selected cookies
• setting alerts before cookies are stored
• blocking third-party cookies only

Keep in mind that browser-based controls may affect all websites you visit, not just Lady Lucka Casino.

What Happens If You Turn Cookies Off

Disabling cookies can change how the site works. Some features may become unavailable, slower, or less convenient.

For example, if essential or functional cookies are blocked, you may have trouble staying signed in, accessing secure areas, saving preferences, or using certain support and account features. Performance may also be affected because the site cannot remember basic technical settings between visits.

If marketing or analytics cookies are disabled, core site access should still remain available, but we may have less information to improve services and content.

Cookies and Minors

Our services are intended only for users who meet the applicable legal age requirements. Based on current site rules, users must be at least 18 years old. We do not knowingly use cookies to collect personal information from individuals who are not legally permitted to use the site.

If you believe that a minor has provided information through the website, please contact us so the matter can be reviewed.

Do Not Track and Similar Browser Signals

Some browsers offer a “Do Not Track” setting. Because there is no single industry standard for responding to these signals, our website may not respond to all such requests in a uniform way.

You can still manage cookie preferences through your browser settings and any cookie management tools available on the site.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, site features, business practices, or third-party services. When updates are made, the revised version will be posted on this page with the latest effective date.

You should review this page periodically so you stay informed about how cookies are used and what choices are available to you.

Effective date: July 6, 2026.

Questions About Privacy or Cookies

If you have questions about this Cookie Policy, our use of cookies, or privacy-related matters connected to Lady Lucka Casino, you can contact us by email at support@ladyluckacasino.com.

Using the site after updates to this policy means you acknowledge the revised terms to the extent allowed by law, while your cookie choices and browser settings will continue to apply based on the controls available to you.